Ruff + Stay Privacy Policy:
At Ruff + Stay, we are committed to safeguarding the privacy of our clients and their furry companions. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the practices described herein.
**Information We Collect:**
1. **Client Information:**
- We collect and store personal information provided by clients during the registration process, including names, contact details, emergency contact information, and any special instructions or preferences for your pet's care.
2. **Pet Information:**
- To ensure the well-being of your pets, we gather relevant details such as age, breed, medical history, dietary needs, and behavioral information.
3. **Payment Information:**
- We may collect payment information, including credit card details, for processing transactions related to our services.
**How We Use Your Information:**
1. **Service Provision:**
- We use the information collected to provide our boarding and daycare services, including scheduling, reservations, and customized care based on your pet's needs.
2. **Communication:**
- We may use your contact information to communicate important updates, confirmations, and any other information related to the services you have requested.
3. **Emergency Situations:**
- In the event of a pet emergency, we may use the provided contact information to reach you or the designated emergency contact.
4. **Improvement of Services:**
- We may use aggregated and anonymized data to analyze trends, improve our services, and enhance the overall client experience.
**How We Protect Your Information:**
1. **Security Measures:**
- We implement industry-standard security measures to protect your personal and pet-related information from unauthorized access, disclosure, alteration, or destruction.
2. **Confidentiality:**
- Our staff is trained to handle personal and pet information with the utmost confidentiality. Access to such information is limited to individuals who require it for service provision.
**Disclosure of Information:**
1. **Third-Party Service Providers:**
- We may share necessary information with trusted third-party service providers, such as payment processors, to facilitate transactions and provide services.
2. **Legal Compliance:**
- We may disclose information when required by law, to enforce our policies, or protect our rights, property, or safety, or the rights, property, or safety of others.
**Your Choices:**
1. **Updating Information:**
- Clients can update their personal and pet information by contacting us directly or through our online client portal.
2. **Marketing Communications:**
- Clients may opt-out of receiving marketing communications from us. However, transactional communications related to your pet's care will continue.
**Policy Updates:**
1. **Notification of Changes:**
- We reserve the right to update this Privacy Policy. Changes will be communicated through our website or other means of contact. It is advisable to review this policy periodically.
**Contact Information:**
If you have any questions or concerns regarding our Privacy Policy, please contact us at [insert contact information].
This Privacy Policy was last updated on [insert date].
By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services.